Welcome to Mehar Handicrafts! These Terms & Conditions govern your use of our website and your purchase of our handmade handicraft products. By accessing our website or placing an order, you agree to comply with these terms. Therefore, we encourage you to read them carefully before shopping with us.

1. General Use of Website

When you use our website, you agree to:

  • Provide accurate and complete information while placing an order
  • Use our website only for lawful purposes
  • Avoid any activity that could damage, disable, or impair our website’s functionality
  • Refrain from copying, reproducing, or distributing our content without permission

We reserve the right to restrict or terminate your access if we find any misuse of our website.

2. Products and Descriptions

We take great care to display our handmade handicraft products accurately. However, since every product is handcrafted, minor variations in color, texture, size, or finish may occur. As a result, these variations are not considered defects — they reflect the uniqueness of handmade craftsmanship.

Additionally, we try to display product images and descriptions as accurately as possible, but we don’t guarantee that colors will appear exactly the same on every device screen.

3. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise
  • We reserve the right to change product prices at any time without prior notice
  • We accept payments through UPI, credit/debit cards, net banking, and Cash on Delivery (COD), where available
  • In case of a payment failure, we won’t process or confirm your order until we receive successful payment

4. Order Confirmation and Cancellation

Once you place an order, we’ll send you a confirmation via email or WhatsApp. That said, we reserve the right to cancel an order due to:

  • Unavailability of stock
  • Errors in pricing or product information
  • Suspected fraudulent activity

If we cancel your order, we’ll issue a full refund within 5–7 business days.

5. Shipping and Delivery

  • We aim to dispatch orders within the timeframe mentioned on our website
  • Delivery timelines may vary depending on your location and courier service
  • We aren’t responsible for delays caused by courier partners, natural events, or circumstances beyond our control

6. Return, Refund, and Exchange

Our Return and Refund Policy governs all returns, exchanges, and refunds. Please refer to that page for detailed information on eligibility, process, and timelines.

7. Intellectual Property

All content on our website — including images, logos, product designs, and text — belongs to Mehar Handicrafts. Consequently, you may not use, copy, or reproduce any of this content without our written permission.

8. Limitation of Liability

While we strive to provide accurate information and quality products, Mehar Handicrafts isn’t liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products
  • Delays or failures caused by third-party service providers, such as courier or payment partners
  • Minor variations in handmade products, since they’re a natural part of the craft

9. Governing Law

These Terms & Conditions are governed by the laws of India. Accordingly, any disputes arising from your use of our website or purchase of our products will fall under the jurisdiction of the courts in [Jodhpur/Rajasthan].

10. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our business practices or legal requirements. Whenever we make updates, we’ll post them on this page. So, please check it periodically to stay informed.

11. Contact Us

If you have any questions about these Terms & Conditions, feel free to reach out to us: